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Terms and Conditions

Please read these conditions carefully before using Nemesis Now LTD. By using Nemesis Now LTD, you signify your agreement to be bound by these conditions. We offer a wide range of services, and sometimes additional terms may apply. When you use a Nemesis Now Service (for example Your Profile or Gift Cards), you will also be subject to the terms, guidelines, and conditions applicable to that Service ("Service Terms"). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.


1. Introduction

  1. These terms and conditions apply to new and existing drop shipping customers of Nemesis Now limited.
  2. Please note that where we have reasonable grounds to believe a customer has acted in breach of the below Terms and Conditions, we may forthwith withdraw from the customer any entitlement to purchase our products and use our logo and images.
  3. Nemesis Now reserve the right to change the terms and conditions at any time, so please do not assume that the same terms will apply in the future.

2. Information about us

  1. The web site nemesisnowdropship.com and nemesisnowdropship.co.uk are owned and operated by Nemesis Now Limited. Nemesis Now Limited is a company incorporated in England under number 04600330. The registered office of Nemesis Now Limited is at 108-114 City Road, Stoke-On-Trent, Staffordshire, UK, ST4 2PH.
  2. If you need to contact us, please do so by email - [email protected]

3. Definition

  1. In these conditions “Nemesis Now”, “We”, “Us” means Nemesis Now Limited.
  2. The “Buyer”, “Customer”, “Purchaser” means the company or person engaged as a registered drop shipping customer of Nemesis Now.
  3. “Consumer” means the recipient of goods through our drop shipping service.
  4. The headings in these terms and conditions are for convenience only and shall not affect their interpretation.

4. Orders

  1. The Customer must be registered to dropship with Nemesis Now. If this is not the case, a trade application form must be completed and submitted prior to any dropshipping. This can be done online, and all trade applications are subject to approval. At present this is offered as a UK only service.
  2. The Customer warrants and represents that it is a commercial (as opposed to consumer) entity and is placing orders for drop shipping purposes only.
  3. Orders can be placed online through our drop shipping websites nemesisnowdropship.com or nemesisnowdropship.co.uk;
  4. Placing an order with Nemesis Now does not constitute acceptance of that order by us.
  5. Dropship orders can only be placed on in stock items, that are available on our drop shipping website. These may differ to our wholesale website.

5. Cancellation & Amendments to your order

  1. If the customer wishes to cancel an order, it must be done so within 2 hours of order placement. Contact our customer services team via email should any cancellation or amendment be required.
  2. The Customer is responsible for all costs in relation to erroneous order data inputted into the website. This includes and is not limited to, returns handling, administration, and price to replace orders.

6. Delivery and Charges

  1. Delivery charges will be visible at the point a dropship order is placed.
  2. Nemesis Now will deliver goods directly to the consumer’s delivery address.
  3. Under no circumstance can goods be delivered to the customer.
  4. No amendments can be made after the goods have been despatched from Nemesis Now’s premises.
  5. Payment must be made online prior to despatch. Please see our drop shipping website for payment methods.

7. Returns

  1. The customer’s right to return goods is protected under the EU Distance Selling Directive. However, we hold no such rights between the consumer and us, and do not permit returns directly from the consumer.
  2. All breakages, damages, and faulty goods must be reported by via our online returns form within 10 working days. Where the correct stock is available, we will arrange for a replacement product to be sent back to the consumer, where this is not possible, we will process a refund for that sale to the customer.
  3. Breakages valued at £50 and over must be returned by the customer to us. The customer is responsible for the cost and risk of loss or damage when returning the goods (unless otherwise agreed prior with Nemesis Now), we, therefore, recommend postal insurance is taken to cover the value of goods in transit.
  4. Breakages under £50 need not be returned and can be disposed of by the customer once the refund or replacement has been processed.
  5. We do not accept returns for any reason other than for breakages and/or faulty goods.

8. Selling Restrictions & Pricing

  1. Drop shipping is currently a UK only service, the customer is permitted to sell goods to consumers who based in the UK only.
  2. While we endeavour to make available all our items to all our customers, we may be required to block the sale of certain products in line with licencing regulations.
  3. The Price presented to you on the drop shipping website represents the price the customer must pay to allow goods to be supplied to the consumer. All prices are subject to change without notice.

9. Reserved Platforms

  1. You acknowledge that unless you are a Permitted Reserved Platform Reseller, the Goods may not be listed on any of the platforms referred to under clause 3 below (the "Reserved Platforms"), as may be updated from time to time.
  2. You must refrain from “actively selling” (as defined in The Competition Act 1998 (Vertical Agreements Block Exemption) Order 2022) to the Reserved Platforms, which have been reserved to us. Failure to do so would be considered a material breach of these terms.
  3. The current list of Reserved Platforms is: www.amazon.co.uk, www.amazon.com

10. Marketing, Third party website and Marketplaces

  1. The Customer shall, whether selling the Goods from its business premises or online through its website, ensure that the Goods are marketed in a manner which, in Nemesis Now’s reasonable opinion, maintains the high-quality public image and reputation of the Goods, Nemesis Now’s name and brand, and shall operate high standards of shop fitting, display and website design in respect of the Goods. Nemesis Now has the right at any time on reasonable notice to carry out spot checks on relevant websites and to attend the Customer’s business premises to inspect the premises with a view to ascertaining compliance with this clause.
  2. The customer agrees that all Nemesis Now products will be sold and shipped directly to consumers and not for any other purpose.
  3. All catalogues, literature, advertisements and any other promotional copy used by the Customer in its resale of the Goods which incorporates reference to Nemesis Now, its corporate name or its trade marks must be submitted to Nemesis Now for written approval prior to printing, use or publication by or on behalf of the Customer.
  4. Under no circumstance is the customer permitted to alter any product name, product description, or intended product use. Nemesis Now will not tolerate any misrepresentation of the Nemesis Now brand.
  5. Data provided by Nemesis Now including and not limited to URLS, and stock feeds are to be treated as private and confidential, and no sharing of such data is permitted.
  6. Nemesis Now will collate consumer data for the purpose of despatching goods to the end consumer. This data will not be stored by us after despatch of goods. Consumer delivery data will be provided to 3rd parties for the sole purpose of delivering goods to the consumer and such data will be deleted after 3 months.
  7. We will not use consumer data for any purpose outside of clause 10.6.

11. Plastic Packaging Tax "PPT"

  1. From the 1 April 2022 Nemesis Now confirms that PPT will be account for on all plastic packaging components used to supply products to you.

12. Trademarks and Copyright

  1. Nemesis Now is the registered trademark of Nemesis Now Limited.
  2. All designs, packaging, text, graphics, product descriptions, and all other material are copyright of Nemesis Now Limited. All rights reserved.

13. Warranty and Liability

  1. We shall not be held liable for any failure or delay in delivering the Goods where such failure arises as a result of any act or omission which is outside our reasonable control such as an act of God or those of a third party.
  2. We shall not be held liable for third-party misrepresentations of Nemesis Now products or third-party fraudulent misrepresentations.

14. Termination

  1. Should either party decide that a business relationship can no longer be amicable and no reasonable compromise can be reached, termination of a business relationship will require a 30-day notice period in writing and the customer shall be liable for any orders or outstanding payments due within that notice period.

15. Jurisdiction

  1. All transactions are undertaken and conducted under the jurisdiction of English Law and any disputes in connection therewith shall be tried in the Courts of England and Wales.
  2. None of these terms affect the customer’s legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to the minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.